Customer service

DIASInfrared_Service_RMA2

Steady and longtime costumer relations are our claim. An excellent service before, during and after the purchase is our standard. We counsel you in detail before you make a buying decision. We want you to have the ideal solution for your application.

After buying a product “Made in Germany – Made by DIAS” our customer service is available for you for the installation process – via telephone or on location.

By request we do trainings in infrared measurement technology or trainings on our products, also in your company or institution.

Our service is characterized by reliability and promptness.

If you have any questions, please contact our customer service directly: service@dias-infrared.de.

Request RMA number

If you already are a customer of us and you want to send us a product back because of:

  • Recalibration
  • Reconstruction
  • Upgrade
  • Repair or
  • Other

please request a RMA number.